About Us

At Grateful Heads we are committed to delivering to all our clients an excellent customer service experience, by a friendly caring team who will listen to your needs and give you 100% care and attention. Our reputation has been built on Customer Satisfaction, everyone goes that extra mile to ensure every client is happy. We are consistently challenging ourselves through training and inspiring each other, and are focussed on being the best. Our team, is successful energised and enthusiastic about everything we do, adopting a positive approach to our work, supporting each other in an open and happy environment.

Craig Smith

Craig Smith

Salon Director & Co owner

Craig has been in the industry for 27 years. He began his training at Central Hairdressing Academy and moved to only a few salons before settling at Grateful Heads – 18 years on sees him as co-owner of the salon alongside Catriona. Craig still has a strong passion and desire to increase his knowledge in all aspects of hairdressing and continuously makes sure every client that visits the salon has an enjoyable and relaxing experience.

Catriona Sheehan

Catriona Sheehan

Salon Director & Co owner

Formally trained in Dublin from the age of 16, Catriona went on to compile an extensive CV working in London’s Knightsbridge, the Westend and city salons for 10 years. After a break to go travelling she settled at Grateful Heads and became co-owner with Craig. Catriona continues to love learning all thats new and exciting in the hairdressing industry.

Amy Saville

Amy Saville

Senior Stylist

Amy started with Grateful Heads at the age of 14 working after school on Tuesday’s, she prides herself on working her way up through self motivation and the sheer love for her career to become one of the salons busiest and creative team members. Amy specialises in colour and continuously pushes herself to learn more, recently becoming an Easilocks technician alongside Marie. You’ll often see Amy bringing her spark and fun to the salon.

Suzanne King

Suzanne King

Senior Stylist

Working closely with hair fashion Suzanne is incredibly passionate about hairdressing. She loves to personalise her clients hair to best suit the individual and will take time to achieve a beautiful creation using her natural eye and in-depth knowledge of colour and styling. Suzanne specialises in colour and ‘hair up’ along with fantastic blow drying skills to achieve fantastic results that suit her customers.

Marie McConaghey

Marie McConaghey

Senior Stylist

Marie has been working at Grateful Heads for 16 years, joining at the age of 16 after leaving school. Through hard work and training Marie is one of the busiest stylist within the team with a loyal following of clients. In February 2016 she left to have her beautiful son, returning part-time at the salon in 2017 to further her career by pushing her skills and training with every client and continue her love for the industry. Marie specialises in current colour trends especially enjoying Ombre and Balayage and is also a fully qualified Easilocks technician.

Julie Rennie

Julie Rennie

Senior Stylist

Julie trained in Southend at Central Training Academy completing level 1, 2 and 3. After moving around a few salons locally she settled at Grateful Heads. Julie loves her job in hairdressing especially the interaction with clients, some of whom have become great friends over the years. She loves a challenge and enjoys complete hair changes to transform clients so they leave feeling their best.

Angela Waters

Angela Waters

Senior Stylist

Trained in London, Angela worked in a good few salons to better and further her career and gain valuable skills and experience. She’s still as passionate about hair today as she’s always been and loves to completely transform clients making them look and feel 10 years younger! Angela loves all aspects of hairdressing but specialises in ‘hair up’. After recently moving to the local area and joining Grateful Heads she is working hard to build her clientele and looks forward to meeting new clients.

Serena D'agostino

Serena D'agostino

Stylist

Serena is from a small town in Italy called Penne in Abruzzo, she trained with her uncle to a very high level of hairdressing. Serena loves everything about hair and is continuously looking to improve her skills. When she started working at Grateful heads she couldn’t speak any English but 6 months down the line she is able to communicate with all clients. Serena is the kind of person that you can throw anything at she’ll give it her best shot and continues to improve her skills through training and experience.

Kerry Welsh

Kerry Welsh

Stylist

Kerry joined Grateful Heads in 2016, returning to a salon after a 12 year gap taking time out with her children she has continued her career at home pushing herself and learning all the time. In her previous salon Kerry was one of the busiest stylists and with her love for anything to do with hair she is looking forward to building her clientele back up and welcome new clients.

Molly Wilkin

Molly Wilkin

Salon Assistant

No salon could survive without great salon assistants! All our assistants are currently training with central hairdressing academy at level 1 and 2 and going on to do level 3. Working in a busy salon like Grateful heads, our assistants have to be hard working and conscientious and, in turn, learn valuable experience from the other stylists in the team.

Jessica George

Jessica George

Salon Assistant

No salon could survive without great salon assistants! All our assistants are currently training with central hairdressing academy at level 1 and 2 and going on to do level 3. Working in a busy salon like Grateful heads, our assistants have to be hard working and conscientious and, in turn, learn valuable experience from the other stylists in the team.

Hannah Mason

Hannah Mason

Salon Assistant

No salon could survive without great salon assistants! All our assistants are currently training with central hairdressing academy at level 1 and 2 and going on to do level 3. Working in a busy salon like Grateful heads, our assistants have to be hard working and conscientious and, in turn, learn valuable experience from the other stylists in the team.

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